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Owned and operated by Core Wellness Cove, our team is ready to help with orders, product questions, or recovery guidance.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days within the Continental U.S. (excludes AK/HI). Larger items like massage chairs, infrared saunas, and Smith machines may ship via freight carrier with delivery coordination.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to monitor your delivery status in real time. If you have any questions about your shipment, our team is happy to help.
What is your return policy?
We offer a return window on most products so you can feel confident in your purchase. Items must be in their original condition and packaging. Please contact our team for specific return details on your product.
Can I exchange a product for a different model?
Yes, we can help facilitate exchanges on eligible items. Reach out to our team with your order number and the product you are interested in, and we will walk you through the process.
How do I choose the right massage chair or recovery system?
Every body and recovery routine is different. We recommend reviewing the product specifications and features on each product page. If you need personalized guidance, our team can help match you with the right option based on your goals.
Do your infrared saunas require special installation?
Most of our infrared saunas are designed for straightforward home setup and plug into a standard outlet. Detailed assembly instructions are included with every unit. If you have questions about space requirements or electrical needs, feel free to contact us before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Premium Recovery Products
Every massage chair, sauna, and recovery system is selected for quality, durability, and long-term performance.
Free Continental Shipping
Most orders ship free within the Continental U.S. with careful handling for large wellness equipment.
